Job Description
A fantastic opportunity has surfaced for a Senior CRM Consultant. The consultant will be a senior practitioner, providing expert advice and support across all aspects of consulting engagements in their domain of expertise.
The practitioner must be able to work independently on project quality assurance roles, use their in-depth technical and solution knowledge to offer advice and guidance to clients, take a lead role on projects (including all aspects of project & people management) and provide thought leadership on client business, technology and people/change needs.
The individual will work closely with the organisations leadership team and is expected to contribute to business development by working on pre-sales engagements, identifying new opportunities, assisting with strategy development and managing client relationships.
Key Responsibilities:
Service Delivery:
- Lead large scale projects and assignments in domain of expertise
- Employ a structured business- centric approach to Information Management
- Manage service delivery profitability and overall client satisfaction
Thought Leadership:
- Identify new opportunities for the organisations service offerings in the market
- Create whitepapers and opinions papers in personal domain of expertise
- Represent the organisation at client and industry events and seminars
Knowledge Sharing:
- Actively transfer expertise and knowledge to other consultants
- Contribute to enrichment of the organisations knowledge base
Business Development:
- Actively engage in identifying and securing new business opportunities
- Provide expert support for proposal development (including costing)
People Management:
- Take full operational responsibilty for project team members
- Support and mentor junior consultants as part of their development
- Deliver appraisals and project assessments
A Platinum Consultant may progress to a functional Solution Architect role, which has increased focus on developing Information Management strategies for clients and growing the organisations business. As an alternative, a Platinum Consultant may progress to a Senior Manager role, where there is specific emphasis on people and practice development in addition to business development.
Key Performance Indicators:
- Client satisfaction
- Personal billable utilisation
- Extension business
- Contribution to knowledge capital
This company offers an unrivalled package for the successful candidate, which includes a salary of between £50,000 and £70,000 per annum dependent on experience and a generous benefits package.
This really is a once in a lifetime opportunity so if you believe you have the depth and breadth of SAP experience in the aforementioned areas, please forward you CV for immediate consideration.
Ellen Webb Plc acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Applications will be considered based only on skills and ability and will not discriminate on any grounds.
For more information please visit: http://www.ellenwebbplc.com/jobs/849-senior-crm-consultant/
